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About the Learning Hub (LH)

The Learning Hub (LH) is your source for cyber security and COMSEC learning activities and programs. Our training services are available to those working within the Government of Canada and with critical infrastructure organizations.

The LH offers basic, advanced, and specialized courses and workshops that assist the community to achieve enhanced cyber security knowledge and skills. The LH also conducts academic outreach and engagement activities by working with the academic community and private sector educators to build cyber security talent and capacity in Canada.

You can view our course descriptions to learn more about the range of topics we cover and to view our upcoming course offerings.

What's new

New Cyber Security Courses!

The Learning Hub is pleased to introduce four new exciting cyber security courses to add to our ever growing curriculum.

New Course: 616 – Cyber Security for Political Party IT Decision Makers and IT Staff

Are you an IT decision maker or staff member working for a political party? The Cyber Centre Learning Hub is proud to introduce Course 616 – Cyber Security for Political Party IT Decision Makers and IT Staff. This 45-minute course is presented in the form of six videos, where Cyber Centre Executives examine the specific threats to political parties and provide practical steps they can take to protect their people, systems, and social media presence from cyber interference. Sign into your learning account to complete this course.

Course 122 – Implementing Robust Authentication in the GC

Robust authentication approaches are necessary to reduce the risks of cyber attacks and secure devices, systems and networks. This workshop aims to refine authentication concepts, explore strategic approaches, understand best practices and equip participants with the tools to evaluate the strengths and weaknesses of authentication schemes in a GC context.

Course 123 – Targeted Social Engineering Attacks

Social engineering attacks vary in how they are crafted and are constantly evolving, with increasingly sophisticated and targeted attacks becoming more common. Organizations are often the targets of spear phishing and whaling campaigns given their access to sensitive and financial information. This ½ day workshop will describe these attacks and provide advice on how to spot, avoid and address the threats.

Course 124 – Mitigating Insider Threats

Cyber attacks don’t just come from outside malicious actors. There may be threats inside your own environment. This course will focus on recognizing insider threat risks and methodologies and on applying security controls to help mitigate, detect, and investigate insider wrongdoing.

Partnerships and initiatives

CyberSecure Canada

CyberSecure Canada, in collaboration with the Cyber Centre’s Learning Hub, has developed a free bilingual eLearning series designed to help small and medium organizations improve their cyber security knowledge and obtain a CyberSecure certification. The series consists of 14 self-paced modules designed for learners with minimal technical knowledge. Each module takes about 20-60 minutes to complete. The modules cover automatic patching, how to secure your systems, develop an incident response plan and provides an employee awareness training plan. Although the modules have been designed as standalone courses, it is recommended to complete the entire series to improve your overall cyber awareness and resilience.

CyberSecure Canada eLearning Series

New online course for researchers and academic administrators

Innovation, Science, and Economic Development Canada, in collaboration with the Cyber Centre’s Learning Hub, have developed an online course to better equip Canadian researchers with the knowledge and resources to protect their research. The Cyber Security for Researchers online course provides participants with an overview of the cyber threat environment, offers advice on cyber hygiene best practices, and provides practical cyber security resources to researchers and academic administrators. You can access the course by logging on to the Safeguarding Your Research portal. The course is free and takes approximately 30 minutes to complete.

Collaboration with the Canada School of Public Service

The Discover GC Cloud online course is now live! The Canada School of Public Service, in collaboration with the Cyber Centre Learning Hub, developed the Discover GC Cloud online course. The course is meant to provide a basic understanding of cloud computing essentials for public servants in all disciplines. This online self-paced course introduces cloud computing and explains what it is and how it is used in the Government of Canada. If you are a public servant, you can access the course by logging on to GCcampus. The course takes approximately 1.5 hours to complete.

New : Université de Montréal Collaboration

The Learning Hub recently collaborated with SERENE-RISC, the smart cybersecurity network hosted by the Université de Montréal, to help create their new Massive Open Online Course (MOOC) called « La cybersécurité en milieu universitaire ». The goal of this course is to increase cybersecurity awareness within the academic community. The course is available through the Edulib platform (French only), takes approximately three hours to complete, and is free of charge.

While the course is only available in French, the Cyber Centre’s contribution can be viewed in English and French in the Learning Hub’s pre-recorded videos section under the title “Cyber Security Risks for Travelling University Employees”.

General information

Where are your training facilities located?

Our training facility is located at 1625 Vanier Parkway, Ottawa, Ontario.

When will I receive the certificates for the course I am taking?

If it is an eLearning course, you will receive the certificate through an email and you can also get it through your LMS account. If it is an in-class course, you can retrieve the certificate from the LMS within three to four days after completion of the course.

Do I need to have a Top Secret clearance to attend a course?

Most of our courses are unclassified. Only a handful of courses require participants to have a Level II clearance (or Secret). That is clearly indicated on Course descriptions.

What are the common acronyms and abbreviations used in the IT Security and COMSEC environment?

Please consult our list of commonly used acronyms: Course Acronyms

Costs

How can I pay?

All government employees must pay via Interdepartmental Settlements (IS). IS are created as an agreement between two government departments or agencies that operate within the Consolidated Revenue Fund to transfer funds. The Learning Hub uses this method when delivering courses to participants from Other Government Departments (OGD). IS codes consist of two different sets of codes:

  • IS Organization Code: 4 digit code which identifies the organization within your department which is responsible for the purchase order
  • IS Reference Code: The Purchase Order (PO) or Funds Commitment (FC) number.

Your financial admin or finance team will typically create this type of commitment for you and provide you with the appropriate codes. These codes must be provided prior to your session during the course registration process. If you are unable to provide your IS Codes you must contact us to proceed with registration. If you have any questions or need assistance, please contact us at education@cyber.gc.ca

Course participants other than those from Federal Government departments must pay for their courses with a credit card. Please call the Learning Hub at 1-833-645-3276 between 8am-4pm (EST) Monday to Friday or email us at education@cyber.gc.ca to arrange your credit card payment.

What are the costs of the courses?

Please see our Course descriptions. The Calendar lists the dates of the courses (English and French), the pre-requisites, and the course fees.

Who gets charged and when are the fees for the course collected?

Your organization will be charged for course fees and they are collected after you attend the course.

Why does CSE charge for courses?

CSE has an authority from Treasury Board to recover all costs incurred for the delivery of its courses. This includes costs related to personnel and equipment. Should our revenues exceed our expenses, the extra money is returned to the Receiver General.

COMSEC Management Certification Program (CMCP)

I am a qualified COMSEC custodian in DND/CAF. Do I have to enroll in the CMCP or apply for Prior Learning Assessment and Recognition (PLAR) to retain my qualification?

No. DND/CAF personnel are trained according to policy and procedures contained in INFOSEC 201. DND/CAF COMSEC custodian training will continue according to the program prescribed by CFCSS. Although DND/CAF custodians may apply for the CMCP certification, or submit a request for PLAR in order to achieve our certification, there is no mandatory requirement for them to do so and the courses are not prerequisites for DND COMSEC custodian qualification.

I have just learned about the COMSEC Management Certification Program (CMCP). I am already a qualified custodian, I am appointed to the position and I am working at it. Do I have to take those CMCP courses to keep my qualification?

No. If you are already a qualified COMSEC custodian and you are currently performing the required custodial duties, you do not need to take the CMCP courses. That said, we strongly recommend that every COMSEC custodian refresh their knowledge by taking the CMCP courses every 5 years or so.

I have just been appointed as COMSEC custodian in my depat. Is the CMCP mandatory?

Yes – any new COMSEC custodian appointed after 1 April 2015 must attend the mandatory courses and, upon successful completion, will earn the CMCP Certificate of Achievement.

I have been a COMSEC custodian for quite some time. I would like to get the CMCP Certificate of Achievement. How do I do that?

As a COMSEC custodian, you should have access to the CUP where you can view our notices on the CMCP. These notices explain what you would have to do, in your particular situation, to earn and maintain the Certificate of Achievement.

Online registration tool - Learning Management System (LMS)

I have registered for a course through the CSE website LH Online Registration Tool. Now I need to cancel my participation. How do I do that?

You must send an email to education@cyber.gc.ca to advise the LH that you will not be attending the course. Please refer to our cancellation policy for any further concerns.

After selecting a course on the Online Course Registration Tool, I was expecting to receive an email accepting my application. Why didn't I receive an email acknowledging my enrollment?

Sometimes, due to your security settings, emails are directed to your Junk E-mail. You may need to check your junk email folder. Also, ensure the email address you gave us in your profile is a Government of Canada email address.

While using the Online Registration Tool, I tried to select a date for the course I wanted to attend. The tool won't allow me to select a date. What do I need to do?

Your enrollment application must be approved before you can select a date. Once you receive the acknowledgement email, simply log back into the registration tool, click My Courses, select your course and click Booking Sessions to choose the desired course date.

Am I able to view my course history online?

Yes, you are able to view your course history online when you log into your LMS profile.

Can I cancel or switch my courses online?

In order to cancel or switch a course, you will need to contact the LH via e-mail; education@cyber.gc.ca

Am I not able to register for courses at home?

You can only register for courses through the computer systems of Government of Canada organizations.

Are refresher courses offered?

Yes. Participants can re-sit on a course at no charge, as long as it is within 5 years of enrolling.

Course eligibility

Courses offered by the LH are based on Government of Canada policies, directives, standards, and best practices. While government centric, they are intended to be complementary to cyber/IT security courses offered by private training companies. For those looking for generic or technical cyber/IT security training, we invite you to contact a private cyber security training provider.

Priority audience

  • All Government of Canada employees; and
  • Non-GC employees from:
    • Any Canadian provincial, territorial, or municipal government;
    • Any Canadian publicly-funded institution (hospitals, school boards, universities and colleges);
    • An organization under contract from a Federal Government department; or

Secondary audience

To be eligible, attendees must meet all of the following:

  • Work for an organization that is registered to operate in Canada; and
  • Have a confirmed role at an organization that has a valid interest or investment in national security and systems of importance to the Government of Canada and that is in one of the following areas:
    • Critical infrastructure; or
    • Cyber/IT security.

If you are uncertain whether you meet the above criteria, please contact the LH its-education@cyber.gc.ca to determine your eligibility.

Special note regarding COMSEC courses:

As per the directive ITSD-03A, COMSEC course attendees must be Canadian citizens. In addition, only personnel who work within an approved COMSEC account or require access to Accountable COMSEC Material to perform their duties are eligible to attend.

Interested in taking a course?  Want a copy of our course calendar?

Email: education@cyber.gc.ca

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